FAQ

General

Boozy is the Philippines' #1 liquor delivery service accessible online via www.boozy.ph that allows you to order premium liquor brands and have it conveniently delivered to your home, office, or any address within 60-minutes.

We carry a wide selection of imported and craft beer, wine and champagne and a large selection of spirits including whisky, gin, rum, tequila, vodka, brandy, cognac, soju, liqueur, etc. Our entire selection with pricing is available on www.boozy.ph!

Yes, we do! Available mixers are tonic water, club soda, ginger ale, Coca-Cola, and Sprite among others.

We are open every day! Your orders will be processed and delivered according to the following schedule:
Monday to Sunday - 9:00 AM to 3:00 AM

You are always free to place an order even outside our operating hours but we will start processing it once we resume operations. For orders that involve standard shipping within Metro Manila or Nationwide, you are free to order anytime and your order will be processed within the shipping time frame given.

Definitely, let's take care of that for you. We take special orders for rare/hard to find bottles or anything else you may have in mind that we don’t currently list on the website. Please send an email to ask@boozy.ph. You may also reach us on our social media pages, https://www.facebook.com/BoozyLiquorDelivery or through our Customer Service Chat button.

Shipping

For on-demand delivery, we cover the following cities:

  • Within 60 minutes - Makati and Taguig
  • Within 90 minutes - Rest of Metro Manila (Caloocan, Las Piñas, Malabon, Mandaluyong, Manila, Marikina, Muntinlupa, Navotas, Parañaque, Pasay, Pasig, Pateros, Quezon City, San Juan, and Valenzuela).

For standard shipping, we cover the Philippines nationwide through our courier partners.

We are working to bring our on-demand delivery (within 90 minutes) to more locations. Please stay tuned for updates.

If you select on-demand delivery, we strive to be at your location within or before 90 minutes barring any unforeseen difficulties such as a heavy downpour, accidents, calamities or other extreme situations involving our riders.

For provincial shipping:

Within Luzon:We outsource our logistics and you should receive your order within 3-5 days.

Within Visayas/Mindanao:We outsource our logistics and you should receive your order within 5-9 days.

Once your order has been picked up by our courier, you should receive a corresponding tracking number which you can enter on the courier’s website to check on the status of your package.

If you have waited patiently and have not received your package within the prescribed number of days (1-2 days for Metro Manila / 3-5 days for Luzon / 5-9 days for Visayas and Mindanao), kindly email us atask@boozy.ph and we will do our best to check with the courier regarding the status of your package.

For provincial deliveries, please track your order directly on theNinjaVan tracking page.

For orders within Metro Manila, the delivery fee is ₱199 for on-demand express delivery, ₱99 same-day delivery, and ₱49 for next-day delivery.

For provincial orders, the delivery fee will depend on the weight of the package and the delivery address based on the rate of our courier partners. You will find the delivery fee for your order upon checkout.

We offer FREE delivery for orders worth ₱3,500 and above within Metro Manila!

Definitely! Just get in touch through chat or email us to change your delivery details. Please note that there may be price adjustments based on your original selection.

Yes, self-arranged couriers are more than welcome.

Should you prefer to directly pick up your order from our warehouse, please get in touch with our team through our chat or email us at ask@boozy.ph so we can prepare the items.

Order Information

We're working on this! But for any order status, please feel free to reach us at ask@boozy.ph so we may help.

Yes. Minimum order for Metro Manila is ₱499 before shipping fees.

We accept all major credit cards (Visa/ Mastercard), debit cards, GCash (Direct or QR), Maya, GrabPay, and Bank Deposit. Cash on delivery (COD) is only available in select cities.

Yes, definitely - all orders come with an official sales invoice. Should you need this to be addressed to a company, please indicate in your order notes the company name, address, and TIN # so we may properly prepare.

We can definitely help out. The order just needs to be pre-paid and the recipient will be able to  receive the item from Boozy. Gifting is not possible for cash on delivery/ GCash QR orders.

You may also choose to send a note on a gift card.  Please leave the message on the note section when you check out and we would be happy to send your order with a greeting. 

We give discounts for a minimum order of ₱50,000. Our prices are already cheaper than convenience stores and generally at par with liquor stores so we only give bulk discounts for a minimum order of ₱50,000. Contact ask@boozy.ph for more information.

All sales on Boozy.ph are final.

  1. Please carefully note delivery timelines upon check-out.
  2. You must inspect the items upon receiving them from our rider and once received in good condition, the sale is considered final.

Kindly refer to our refund policy here.

Website Concerns

If you receive a confirmation email, then we've received your order and will process it accordingly. If you did not receive a confirmation email, kindly send an email toask@boozy.ph to check on the status of your order.

Please do chat with us immediately if issues persist so we can help you out.

We hope you can share screenshots of the error so we can fix them.

Others

We love getting feedback and finding ways to improve. Do shoot us an email at ask@boozy.ph and we'd be more than happy to check it out!